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Privacy Policy

The Food Bank of Central & Eastern North Carolina shares your concerns about your personal information and privacy on the Internet. In order to better protect your privacy, The Food Bank of Central & Eastern North Carolina has provided this notice explaining its online information practices and the choices you can make about the way your information is collected and used on the Site.

Information We Collect and How We Use That Information

Personal Information: In the course of using the Site, the Food Bank of Central & Eastern North Carolina may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. We use this information: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of the Food Bank of Central & Eastern North Carolina's donor database; (c) to provide you additional and updated information and materials regarding the Food Bank of Central & Eastern North Carolina services; (d) to offer you other materials and/or information that the Food Bank of Central & Eastern North Carolina believes may be of interest to you; (e) to protect the security or integrity of the Site. If you do not wish to receive any such information or materials described, please see the “Opt Out” section below. The Food Bank of Central & Eastern North Carolina does not and will not sell, lease or rent your personal information to third parties.

Internet Protocol Addresses: We collect an IP address from visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Cookies: Our Site uses cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

Tell-A-Friend: If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend's name and email address. Food Bank of Central & Eastern North Carolina may send the friend a one-time email inviting them to visit the Site. Food Bank of Central & Eastern North Carolina stores this information for the sole purpose of sending this one-time email.

Security

The Food Bank of Central & Eastern North Carolina has implemented multiple security measures to help protect against the risk of loss, misuse and alteration of any information under the Food Bank of Central & Eastern North Carolina's control.

SSL: All information provided to Food Bank of Central & Eastern North Carolina is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The VeriSign Secured Seal is featured on our donation pages verifying security status.

PCI DSS: Online donations and other financial transactions completed through Food Bank of Central & Eastern North Carolina donation pages are PCI DSS Compliant. PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data.

Internal Security Policies: Account information is placed a secure portions of our Site that are only accessible by certain qualified employees of Food Bank of Central & Eastern North Carolina.

Other Websites: Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Food Bank of Central & Eastern North Carolina has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Opt Out

You may choose not to receive such information and/or to allow the Food Bank of Central & Eastern North Carolina to use your information in the manner described above.  Simply check the “Opt Out” box provided on the contribution forms, submit your mailing preferences on our mail preferences form or by contacting us directly at DBManager@foodbankcenc.org. Upon receipt and processing of an "opt out" request, the Food Bank of Central & Eastern North Carolina will, within its commercially reasonable amount of time, remove your information from any future marketing communications.

Contacting Us

You may contact the Food Bank of Central & Eastern North Carolina with questions or comments regarding this Privacy Policy or anything else related to the Food Bank of Central & Eastern North Carolina and/or this Site at communication@foodbankcenc.org or at 919-875-0707.

Our privacy policy is subject to change without notice. We recommend that you check this page periodically for revisions.
Updated December 2012