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Privacy Policy

The Food Bank of Central & Eastern North Carolina shares your concerns about your personal information and privacy. In order to better protect your privacy, The Food Bank of Central & Eastern North Carolina has provided this notice explaining our donor information practices and the choices you can make about the way your information is collected and used. This policy is used for donor information collected both online and offline.

Information We Collect and How We Use That Information

Personal Information: The Food Bank of Central & Eastern North Carolina may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. We use this information: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of the Food Bank of Central & Eastern North Carolina's donor database; and (c) to provide you additional and updated information and materials regarding the Food Bank of Central & Eastern North Carolina services. The Food Bank of Central & Eastern North Carolina does not and will not sell, lease or rent your personal information to third parties.

Internet Protocol Addresses: We collect an IP address from visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Cookies: Our Site uses cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard. 

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

Security

The Food Bank of Central & Eastern North Carolina has implemented multiple security measures to help protect against the risk of loss, misuse and alteration of any information under the Food Bank of Central & Eastern North Carolina's control.

SSL: All information provided to Food Bank of Central & Eastern North Carolina is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The VeriSign Secured Seal is featured on our donation pages verifying security status.

PCI DSS: Online donations and other financial transactions completed through Food Bank of Central & Eastern North Carolina donation pages are PCI DSS Compliant. PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data.

Internal Security Policies: Account information is placed a secure portions of our Site that are only accessible by certain qualified employees of Food Bank of Central & Eastern North Carolina.

Other Websites: Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Food Bank of Central & Eastern North Carolina has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Contacting Us

You may contact the Food Bank of Central & Eastern North Carolina with questions or comments regarding this Privacy Policy or anything else related to the Food Bank of Central & Eastern North Carolina and/or this Site at communication@foodbankcenc.org or at 919-875-0707.


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